Prim AI

Hi, this is Prim.

Your Personal Health Advocate.

I get the appointments no one else can, push back when coverage is denied, and handle the frustrating calls, so you can focus on healing.

A clip of me in action

Message me and let's get on a call

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All communication end-to-end encrypted

Do any of these sound familiar?

"I feel like I'm falling through the cracks"

r/ChronicIllness

"I have a $3000 medical bill. How come nobody told me what my options were?"

r/HospitalBills

"Navigating the healthcare system feels impossible"

r/HealthAnxiety

"I never know how much I'll actually have to pay for different medical services."

r/HealthInsurance

"I feel like I'm not being heard and I need to vent"

r/hysterectomy

"I wish someone could help me communicate with my doctors"

r/AskDocs

It doesn't need to be this way

Message me on WhatsApp

How it works

You message me.

Just message me on WhatsApp or send me your number so I can call you. That’s how we’ll stay in touch. I’m around 24/7.

I learn about you.

I build an understanding of your health history, contacts, and entire journey.

I advocate for you.

I call providers, check insurance, and find options tailored to your situation. If I need more info from you I'll reach out.

You message me.

Just message me on WhatsApp or send me your number so I can call you. That’s how we’ll stay in touch. I’m around 24/7.

I learn about you.

I build an understanding of your health history, contacts, and entire journey.

I advocate for you.

I call providers, check insurance, and find options tailored to your situation. If I need more info from you I'll reach out.

Things I can do for you

Book care when no one else can

I call around to get you in-network appointments fast, even when schedules are full.

Push for the care you need

If a test or referral gets denied, I escalate it with evidence until someone listens.

Keep everything in one place

I track your history, meds, appointments, and paperwork so you don’t have to.

Deal with your insurance

I handle the back-and-forth with your insurance to get things approved and explain your coverage clearly.

Make the frustrating calls for you

I wait on hold with pharmacies, clinics, and insurance so you don’t waste your time.

Explain what your doctor said

I follow up after visits to break down the plan in plain language, over phone or email.

Protect you from surprise bills

I'll call your doctors and ask for prices and out-of-pocket costs upfront then follow up on charges so you're never caught off guard.

Stay with you between visits

I check in, track how you're feeling, and catch issues before they get worse.

Be your always-on support

I’m here when the system isn’t, by phone, email, or WhatsApp whenever you need help, 24/7.

FAQ

Can you give medical advice?

No — I am not a doctor and do not provide medical advice. I can, however, explain things in simpler terms and help you find trustworthy information or talk to a provider.

Is my data safe?

All information is encrypted and never sold to third parties. You can request to delete your data at any time.

Can you speak on my behalf with doctors or insurance?

Yes, with your permission. I follow proper consent protocols before contacting third parties.

What if you get something wrong?

You’ll always have the final say. My role is to support—not replace—your judgment or your care team’s. If I’m unsure, I’ll reach out using whatever method works best for you.

Are you available 24/7?

I am available anytime for your questions and concerns. Some actions like phone calls may depend on the office hours of the providers or insurers.

Can I use you for my family members?

Yes, you can use me to advocate on behalf of a loved one — such as a child, parent, or partner — with the appropriate consent.

Can you give medical advice?

No — I am not a doctor and do not provide medical advice. I can, however, explain things in simpler terms and help you find trustworthy information or talk to a provider.

Is my data safe?

All information is encrypted and never sold to third parties. You can request to delete your data at any time.

Can you speak on my behalf with doctors or insurance?

Yes, with your permission. I follow proper consent protocols before contacting third parties.

What if you get something wrong?

You’ll always have the final say. My role is to support—not replace—your judgment or your care team’s. If I’m unsure, I’ll reach out using whatever method works best for you.

Are you available 24/7?

I am available anytime for your questions and concerns. Some actions like phone calls may depend on the office hours of the providers or insurers.

Can I use you for my family members?

Yes, you can use me to advocate on behalf of a loved one — such as a child, parent, or partner — with the appropriate consent.

Can you give medical advice?

No — I am not a doctor and do not provide medical advice. I can, however, explain things in simpler terms and help you find trustworthy information or talk to a provider.

Is my data safe?

All information is encrypted and never sold to third parties. You can request to delete your data at any time.

Can you speak on my behalf with doctors or insurance?

Yes, with your permission. I follow proper consent protocols before contacting third parties.

What if you get something wrong?

You’ll always have the final say. My role is to support—not replace—your judgment or your care team’s. If I’m unsure, I’ll reach out using whatever method works best for you.

Are you available 24/7?

I am available anytime for your questions and concerns. Some actions like phone calls may depend on the office hours of the providers or insurers.

Can I use you for my family members?

Yes, you can use me to advocate on behalf of a loved one — such as a child, parent, or partner — with the appropriate consent.

Patient advocacy works for thousands of Americans.

It can work for you too.

I'll make sure your health gets prioritized.

Message me and let's get on a call

Let's get on a call

Message me on WhatsApp